Status Center
Axix System Status
Real-time operational status for Axix SaaS platforms, APIs, and core infrastructure. All self-serve products are monitored 24/7 with a 99.9% uptime SLA.
All systems operational
Checked automatically every 5 minutes
30-day platform uptime: 99.97%
24/7 platform monitoring
Axix monitors ERP, HCM, CyberDragon.ai, BIGOS, IDP and authentication endpoints from Cheyenne with automated health checks and incident escalation.
- Synthetic API checks every 5 minutes across all SaaS products
- ICS/OT telemetry alerts for CyberDragon.ai deployments
- Billing, SSO, and webhook pipeline monitoring
- Subscriber notifications for planned maintenance windows
Enterprise SLA commitments
- 99.9% uptime SLA on all self-serve Axix SaaS subscriptions
- Priority support response for active enterprise subscribers
- Documented RCA within 48 hours for P1 platform incidents
- Status page updated within 15 minutes of confirmed impact
Monitored regions
SaaS products & platform services
- Operational
Axix ERP®
Cloud ERP · Finance · Inventory · CRM
- Operational
Axix HCM®
HR · Payroll · AI Attendance
- Operational
Axix IDP Engine®
Document & invoice processing API
- Operational
Axix Visitor Mgmt®
AI based visitor management system mobile application
- Operational
Axix OWL®
B2B company intelligence API
- Operational
BIGOS®
AI Business Growth OS
- Operational
CyberDragon.ai®
Industrial compliance · Industry 4.0 reporting · PQC-ready
- Operational
Axix Hawk®
SaaS license management API
- Operational
Axix VulnScan®
Compliance reporting & evidence automation
- Operational
Authentication & SSO
Login, trials, and account access
- Operational
Billing & Subscriptions
Checkout, invoices, renewals
- Operational
Public APIs
REST APIs and webhooks
Active incidents
No active incidents. All Axix cloud platforms are operating normally.
Active subscribers receive priority assistance through the support portal.